Effective Date: 10.10.2023
Please review our Shipping Policy carefully to understand how we handle shipping, delivery, and related matters.
1. Shipping Options
1.1 Shipping Methods
- We offer several shipping methods to cater to your needs, including standard, express, and expedited shipping. The availability of these options may vary depending on your location and the items in your order.
1.2 Shipping Costs
- Shipping costs are calculated based on the shipping method selected, the weight of your order, and your delivery address.
- You can view the shipping cost during the checkout process before finalizing your purchase.
2. Processing Time
2.1 Order Processing
- Most orders are processed and shipped within [X] business days after payment confirmation.
- Please note that order processing times may vary based on the availability of items, product customization, or other special circumstances.
3. Shipping Times
3.1 Estimated Delivery Time
- The estimated delivery time depends on the shipping method selected and your location.
- While we strive to meet estimated delivery times, please understand that delivery times may vary due to factors beyond our control, such as weather, customs delays, and carrier issues.
3.2 Tracking Your Order
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can track the status of your shipment by using the carrier's tracking system.
4. Shipping Destinations
4.1 Domestic Shipping
- We offer domestic shipping services, allowing us to serve customers within Canada.
5. Shipping Delays and Issues
5.1 Delivery Issues
- If you encounter any issues with your delivery, such as delays, damage, or lost packages, please contact our Customer Service team immediately. We will work to resolve the issue as quickly as possible.
6. Shipping Restrictions
6.1 P.O. Boxes
- We are unable to ship to P.O. boxes addresses at this time. Please provide a valid physical address for delivery.
7. Changes to This Policy
Indorgro™ reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.
8. Contact Information
If you have any questions or need further assistance regarding our shipping policy, please contact our Customer Service team:
- Email: firstname.lastname@example.org
- Phone: 647-510-9436